"I feel 100% comfortable leaving my jewelry to be repaired at Felton Jewelers because of the very detailed claim ticket I receive at drop off.
-Ms. J.A.B.

"Excellent restoration on my diamond Masonic ring that is 30 years old!"
-Archie Edwards

"I shop here because I find what's not the standard. I always find something different that I like"
-John Hall

"I am always able to find just the right thing at Felton Jewelers. The jewelry is unique and of excellent quality without being overly priced. With outstanding customer service it is always a pleasure to business at Felton Jewelers."
-Kevin Reynolds
Owner of Reynolds Pontiac Cadillac GMC Truck Buick-Subaru, Inc. Orange, VA

"The reason I shop Felton Jewelers in Orange is, quite simply, the customer service. The General Manager, Vickie Gibson and her employees are wonderful to work with. A fantastic byproducts is the exquisite customized jewelry they have created for me. Kudos to Felton's of Orange."
- Carey Bauchnecht. Orange, VA

Dear Mrs. Felton,

It takes a long time to build a lasting loyalty between a customer and any type of dealer. Any number of things can sour the loyality ... an inadvertent look, information that turns out Just slightly untrue or a small something unexpected from a product. That's why, as a loyal customer, I think that your establishment is unique.

One might get good advice anywhere. one might get good designs or products anywhere. Certainly, one can get inadvertent looks anywhere. Your establishment is unique.

You consistently offer fine products, good information and advice. But ...

The thing that keeps me coming back is trust. Trust that I will get the right advice. Trust that I will get the right design. Trust that I will get the right product and trust that I will get my product in a timely manner the way we ordered it. Trust that I will get all of these every time, no matter if it is a watch battery or a special order.

I write this as I think others should know of my unique find. I would hope that you can use this endorsement to let others know of my experiences with you. As you know, I have had you make a number of special items. I have pictures I can share. Each one, it's own special story and each a work of art. Should anyone want to discuss this with me, you have my number. I will be happy to share.

Sincerely,

Frederick M. Kay